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    Shipping policy

    Shipping Policy

    Thank you for choosing Livia & Mare. We are fully committed to shipping and delivering your orders reliably, smoothly, and with the utmost care. Please review our shipping policy below for all details regarding delivery.

    📍 Shipping Zones

    We are pleased to offer Worldwide Shipping. No matter where you are, we will deliver our products straight to your doorstep.

    🕓 Order Processing Time

    • Order Cutoff Time: 4:00 PM (EST — Eastern Standard Time)

    • Handling Time: 1 to 2 business days (Monday to Friday)

    Orders placed after 4:00 PM (EST) will begin processing on the following business day.

    🚚 Estimated Delivery Times

    • Transit Time: 3 to 7 business days (Monday to Friday)

    • Total Estimated Delivery Time (Handling + Transit): 4 to 9 business days (Monday to Friday), depending on your specific location.

    Note: Weekends and public holidays are not included in the handling or transit estimations.

    💸 Shipping Fees

    📦 Free Standard Shipping on all orders — with absolutely no minimum purchase required.

    💱 Currency

    All transactions on our website are processed in Euros (€).

    🔎 Order Tracking

    As soon as your order has been dispatched, you will receive a shipping confirmation email containing a tracking link. You can monitor the progress of your delivery at any time using this link.

    ⏳ Delays & Exceptions

    While we make every possible effort to meet our stated delivery windows, occasional delays may occur due to circumstances beyond our control (such as extreme weather conditions, customs processing, or logistics disruptions). If your order experiences a significant delay, please do not hesitate to contact us — we are always here to help.

    📞 Contact Us

    For any questions regarding your order, shipping, or delivery:

    • Email: hello@liviamare.com

    • Tel: +1 980 317 2472

    • Postal Address: Livia & Mare, Customer Service PO Box 30236, RPO OGILVIE Whitehorse, Yukon Territory, Y1A 5M2, Canada

    • Customer Support Hours: Monday to Friday — 9:00 AM to 5:00 PM (EST — Eastern Standard Time) Support is available via email, telephone, and live chat.

    Thank you for your trust and support. If you have any questions, our dedicated team will be delighted to assist you!